Shipping Policy

Shipping Locations

Currently, The Culture ships within the United Arab Emirates only.

International shipping is not available at this time but may be offered in the future.

Shipping Costs

All orders qualify for free shipping within the UAE.

Delivery Times

• Abu Dhabi: 1–2 business days
• Dubai: 2–3 business days
• Other Emirates: 3–4 business days

Please note that delivery times are estimates and may vary during holidays, promotions, or unexpected courier delays.

Lost Packages

If an order is confirmed lost due to an issue on our end or by our shipping provider, customers will be eligible for a full refund or a replacement item, subject to availability.

Customers should contact us as soon as possible if they believe their package has been lost.